Shipping policy

Shipping & Delivery – El-Khao

Secure Delivery
All orders are shipped with signature confirmation to ensure safe and verified reception.

Estimated Delivery Times
Delivery times vary based on your location:
• Estimated timeframe: 1 to 3 weeks from dispatch.
• Please note: During peak periods or due to unforeseen events, delivery may take longer.

Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number so you can monitor your parcel in real time.

Packaging & Artwork Protection
Each piece is packed with utmost care to ensure it arrives in pristine condition:
• Reinforced boxes – durable, rigid cardboard for structural safety
• Interior protection – bubble wrap, foam corner guards
• Cushioning – stabilizing materials such as polystyrene or corrugated board
• Moisture control – desiccant packs to guard against humidity
• Clear labelling – “Fragile” indicators for careful handling

Signature Required
To guarantee safe delivery, all parcels require a recipient’s signature upon arrival.

Shipping Fees
Shipping costs are calculated at checkout based on your destination and chosen shipping method. We strive to offer competitive international rates.

Delivery Issues
For any delivery concerns, feel free to contact us.